The simple version
We don’t sell your personal information. We use what you give us to run the service, keep it secure, and help you when something breaks.
This page is informational and not legal advice.
Quick summary
- We collect basic account + purchase details when you sign up or buy.
- We collect basic site + license info so the plugin can verify access and work correctly.
- We may collect usage and diagnostic info to improve reliability and troubleshoot issues.
- We don’t sell personal info.
What we collect
Information you provide
- Contact info: name and email (for support, receipts, and account messages).
- Billing info: handled by our payment processor (we don’t store full card numbers on our servers).
- Support messages: what you send us (and any attachments you include).
Info the plugin may send (to work properly)
- Site info: your site URL and basic environment details (so licensing and requests behave correctly).
- License info: license key and status checks.
- Requests you initiate: prompts/settings you submit to generate a draft.
Automatic data (standard web stuff)
- IP address, device/browser info, and basic logs for security and debugging.
- Cookies needed for site functionality and preferences.
How we use information
- To provide the plugin and services you request (draft generation, license verification, account access).
- To process payments, send receipts, and manage subscriptions.
- To respond to support requests and fix bugs.
- To protect against abuse, fraud, and security threats.
- To improve performance and reliability (aggregated usage patterns).
What we share (and what we don’t)
We share information only when needed to run PostPress AI.
- Payment processors (to handle billing and receipts).
- Infrastructure providers (hosting, email delivery, error logging).
- Legal/safety reasons if required by law or to prevent abuse.
We do not sell your personal information.
AI + content you generate
- You control what you type into PostPress AI.
- PostPress AI is a drafting tool: it helps create a draft inside WordPress. WordPress controls what goes live.
- Don’t enter sensitive personal data into prompts (like passwords or private keys).
Cookies
We use cookies for basic site functionality and to remember preferences. If we use analytics, it’s to understand what pages are helpful and what needs fixing.
Data retention
We keep information only as long as needed for legitimate business reasons (support, security, billing records, and legal requirements).
Your choices
- You can request access, correction, or deletion of your personal info (where applicable).
- You can unsubscribe from non-essential email anytime.
Security
We take reasonable measures to protect your info, but no system is perfect. If you spot something weird, contact us.
Contact
Use the Contact page for privacy questions and requests. Or email support@postpressai.com.
